Returns & Exchanges
At Sequin, we want you to sparkle in every piece you purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. If your new outfit doesn't make you shine, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location, ensuring the tracking number is scanned for your records.
Receive Your Refund
After our quality team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing